• 3-month warranty is provided for the nozzle and mainboard, allowing for once replacement during this period.
• All other accessories are covered by a one-year warranty. A complete ink path set is included in the package. Should any other components develop issues, we will provide replacements free of charge.
• During warranty period, If customers are unable to perform maintenance themselves, they can return the product to our warehouse for repair at their own expense regarding round-trip shipping costs.
• Once the ink has been filled in the printer, there will be no full refund. For unused products that customers wish to return, the customer is responsible for the shipping cost.
• Customers who need on-site repair services should contact our customer service. The cost and availability of these services will depend on the distance from our service centers.
• The warranty is void if Lancelot ink, film, or powder is not used exclusively.
